e2020 Support
Our team of tech support professionals helps you get the most out of your implementation with efficient and timely support. Personnel are available by toll-free phone call, email and within the system through e2020 link, which allows staff to log questions or issues regarding technical or product support.
Normal business hours are Mon–Fri 7:00am–7:00pm EST.
After hours support is available Mon–Fri 7:00pm–12:00am (midnight).
Sat 7:30am – 6:00pm EST.
Additional support is available via web conference.
Availability of Instructional Personnel
Academic live chat support provided Mon–Fri 7:00am–11:00pm EST and Sat 10:00am–3:00pm.
Let's Talk
Need help? Ready to start your e2020 program? Contact e2020 or find your local representative to begin the conversation.